|Frequently Asked Questions|
A. Your Information is Safe Wih Us. We Promise Not to Rent, Sell, or Give Away Anything Personal You Share With Us to Complete Your Order...Not Now...Not Ever!!!
Q. Why do You Use Paypal to Process Orders?
PayPay, an Online Payment Service has Proven Itself to be Optimal for Both the Buyer & Seller. We Use it for 3 Reasons:
1) Easy Simple Payment Processing of Your Order
2) Security - We Never See Your Credit Card Number or Banking Info...Ever!
3) Outstanding Buyer Protection Policy PayPal Consumer Potection Policy
Q. Do I Need to Have a PayPal Account to Order from You?
A. Absolutely Not
Q. Is My Credit Card Information Safe?
A. PayPal Uses the Latest SSL Encryption Technology and Other Methods to Protect Your Credit Card Information From Fraudulent Activity.
Q. I Don't Have or Want to Use a Credit Card. How do I Order?
A. No problem. Beside Processiong Credit Card Transactions, PayPal Also Offers Echeck & Egold Processing.
Q. Can I Send My Order & Payment by Mail?
A. Sure...Check or Money Order Payment are Always Welcome by Mail. Just Be Sure to Include a Little Extra Time for Your Check to Arrive, Clear, & Order to Ship.
Q. How Long Will it Take to Get My Order?
A. We Have the Fastest Order Processing in the Business & Work Hard to Ship as Soon as Possible, Often on the Same or Next Business Day. By Adding the 4 Digit Zip to Your Package, We Insure That Your Order is Treated Like Priority Mail Which Means You Will Recieve it Faster Without the Extra Cost...Usually Within 2 - 7 Days.
Q. Do You Accept Alaska, Hawaii, or International Orders?
A. Yes. If You Order Needs to be Shipped Outside of the United States, Feel Free to Complete the Order via PayPal & We Will Contact You by Email Regarding any Additional Costs...or if You Prefer, Contact Us 1st & We Will be Happy to Figure it Out Ahead of Time.
Q. What About Returns?
A. We Accept Returns on Merchandise Purchased From Us Within a 14 Day Period From the Date You Receive the Order. Products Must be Unopened & in Unused Condition. Please Contact Us for Instructions via Email 1st & Include Your Order Information & the Reason Why You Would Like to Return the Item.
Q. Can I Use my Tax Exempt # When Ordering?
A. Customers May Use Their NY Tax Exempt Number When Ordering From Us. You Must Email, Fax, or Send a Signed Tax Exemption Form by Mail, Previous to Your 1st Order. All Exemption Will be Kept on File For Future Orders.
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